Return & Refund Policy

30-Day Return Policy

We want you to shop with confidence. If you're not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return, your item must:

• Be unused and in the same condition you received it.
• Be in its original packaging with all accessories and tags (if applicable).
• Include proof of purchase or your order number.

How to Start a Return

To request a return, please contact us with:

• Your order number
• The reason for your return
• Photos of the item if it is damaged, defective, or incorrect

Please do not send your item back without contacting us first. Returns sent without prior authorization may not be accepted.

If your return is approved, we'll provide you with the return instructions and the correct return address.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived:

• Damaged
• Defective
• Incorrect due to our error

Original shipping charges (if any) are non-refundable.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If your item is damaged, defective, or you received the wrong product, contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A brief description of the issue
• Clear photos of the product and its packaging

We'll work with you to provide a replacement, refund, or another appropriate solution.

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products
• Gift cards
• Sale or clearance items
• Perishable goods
• Personal care items that have been opened or used
• Hazardous materials, flammable liquids, or gases

If you're unsure whether your item qualifies for a return, please contact us before requesting one.

Exchanges

We do not offer direct exchanges.

If you'd like a different item, please request a return for the original product (if eligible) and place a new order once your return has been approved.

European Union Customers

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of receiving it, in accordance with applicable consumer protection laws.

Returned items must be unused, in their original condition and packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your returned item, we'll notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 10 business days.

Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.

Questions?

If you have any questions about returns or refunds, please contact us. We're happy to help.